MTN Nigeria Communications Plc has announced that calls and SMS to and from Ukraine will be free.
The offer, according to the company is open to all existing prepaid and postpaid customers.
The telco further stated that, the offer aims to assist customers in staying in touch with family and friends in Ukraine while also removing the associated international direct dialing costs that are incurred due to Ukraine’s high international telecommunication regulations.
“We understand that some of our customers in Ukraine have experienced challenges in contacting their loved ones,” MTN’s Chief Executive Officer, Karl Toriola, said in a statement.
“As a result, we have stepped in with support to ensure that our customers, both at home and in Ukraine, are still able to connect with family and friends. All of our customers will benefit from the waived SMS and voice call fees to and from Ukraine.
“This blanket waiver has been put in place as an immediate response to the need.”
Existing active subscribers on the company’s network will receive 30 minutes of free voice calls and 50 free SMS until the end of March, according to the company.
It said it had put in place countermeasures to ensure uninterrupted connectivity in anticipation of concerns about connection issues.
Toriola said, “We’ve worked closely with our industry body GSMA to make the connection easier. Whilst MTN does not have operations in Ukraine, we have heeded the call to remain responsive to our customers in their time of need
